BMW X5 Technical Information PDF herunterladen (Seite 28)

25

The BMW Roadside Assistance Program re-

flects BMW’s commitment to your complete sat-

isfaction with the BMW ownership experience.

It is available for U.S. version BMWs in all 50

states, Canada, and Puerto Rico 24 hours a

day, 365 days a year.

It is a valuable benefit provided to you at no

additional cost. (Subject to certain limitations

and exclusions noted on pages 25-27.)

Owner’s Eligibility

You are covered if your SAV is:

– A new BMW SAV, distributed by BMW NA,

and purchased at an authorized BMW SAV

center, OR;

– A new BMW SAV, purchased under the BMW

NA European Delivery Plan, OR;

– A new, U.S. version, BMW SAV purchased

under the Diplomatic or Military Sales pro-

grams, operated in any of the 50 states,

Canada and Puerto Rico.

Coverage is provided for the SAV itself, regard-

less of the driver. Protection is concurrent with

the New SAV Limited Warranty.

Getting Started

A temporary Roadside Assistance Identification

Card can be found inside of your vehicle portfo-

lio. It contains the 24-hour toll-free number for

Roadside Assistance.

For your convenience a decal, showing the

same information as the ID card, has been af-

fixed to the tool kit cover on the trunk lid.

In a few weeks you will receive a permanent

BMW Roadside Assistance ID card by mail. The

date of purchase and the vehicle identification

number (VIN) are embossed on the card.

This card should be carried by the driver of your

BMW SAV.

Calling For Assistance

The toll-free BMW Roadside Assistance num-

ber is answered by a BMW Roadside Assistance

service representative. In order for you to re-

ceive quick and reliable services, it is essential

that you should provide detailed and accurate

information to the service representative.

Be prepared to give:

1. Your name and address.

2. Your complete SAV Identification Number

(found on your SAV registration or your per-

manent BMW Roadside Assistance ID card).

3. Date of purchase.

4. License plate number of your SAV.

5. SAV location (including nearby crossroads/

intersections, highway mile markers, street

numbers, landmarks, etc.).

6. Location you are calling from (including a

telephone number where you can be

reached). If you are calling from a public

phone wait there for the return call. Do not

leave this location without informing the Road-

side Assistance service representative.

7. A description of your SAV’s problem. Spe-

cific and accurate information will enable

the Roadside Assistance service represen-

tative to provide the proper help.

BMW Roadside Assistance

1 2 ... 23 24 25 26 27 28 29 30 31 32 33 ... 45 46

Kommentare zu diesen Handbüchern

Keine Kommentare