© 2011 BMW of North America, LLCWoodcliff Lake, New Jersey 07677The BMW name, model names and logo are registered trademarks.Printed in U.S.A. 12/11SD
Possible displays (X5 and X6 only)1. Button for selecting display2. Service requirements3. Engine oil4. State-required safety inspection*5. Front brak
Control Display screen contentsFor models equipped with iDrive, the currentStatus of Service items determined by the CBSare shown in the Control Displ
The completion of certain subsequentmaintenance items or services, as required bythe New SAV Limited Warranty, will be specifiedat intervals computed
Quality Certification IFor a detailed list of items inspected, refer to theQuality Certification I form provided to the Ownerat time of delivery. A co
Front brakeMaintenance work:䉯 Replace brake pads, clean brake pad contactpoints in calipers.䉯 Brake discs: Check surface and thickness, ifnecessary re
Emission Control MaintenanceScheduleThe maintenance schedule as shown is requiredfor the proper functioning of the emission controlsystems for optimum
Underbody maintenanceThe underbody has to be cleaned at least once ayear, in Spring, with plain water in order toremove mud, chemical sediments and ot
䉯 Vehicle location (including nearby crossroads/intersections, highway mile markers, streetnumbers, landmarks, etc.)䉯 Location you are calling from (i
Towing requests for vehicles disabled because ofcasualty, fire, act of God, or violation of law(federal, state or local) are provided at theexpense of
As all matters are resolved at the BMW SAVcenter level, it is important that they be given theopportunity to provide a solution. Should you feelthat y
Owner/Driver Information:Name _____________________________________________________________________Address _______________________________________
2. If the manufacturer or your dealer cannot fixor correct the defect within a reasonableamount of time, you may have the right toreturn the vehicle a
4. Si el mismo defecto sigue existiendo demanera sustancial después de que elfabricante ha tenido la última oportunidad dereparar o corregir dicho def
2. If you have a problem arising under aBMW NA written warranty, we encourage youto bring it to our attention. If we are unable toresolve it, you may
NOTICE TO BMW NA AS REQUIRED ABOVESHALL BE SENT TO THE FOLLOWINGADDRESS:BMW of North America, LLCCustomer Relations and Services DepartmentP.O. Box 12
Overview of BMW Limited WarrantiesYour vehicle has been specifically adapted and designed to meet the particular operatingconditions and homologation
New SAV Limited Warranty —2012 Models(Valid only in the U.S.A. andincluding Puerto Rico)WarrantorBMW of North America, LLC (BMW NA) warrants2012 U.S.-
Modification of the vehicle or installation of anyperformance accessories or componentsattached to the vehicle which alters the originalengineering an
Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the
performed at any available service establishmentusing any equivalent part. BMW NA willreimburse the owner for such emergency repairs(including labor,
Federal Emissions PerformanceWarranty (Valid only in the U.S.A.and including Puerto Rico)In those states and jurisdictions that haveestablished period
Table of ContentsPageBMW Ultimate Service™ ... 1Special Notes on the Diesel Engine ...
The following systems are covered by theFederal Emission Performance Warranty for aperiod of 2 years or 24,000 miles, whicheveroccurs first. The speci
California Emission ControlWarranty Statement*Your Warranty Rights andObligationsThe California Air Resources Board and BMW ofNorth America, LLC (BMW
California Emission ControlSystem Limited Warranty*This warranty applies to California certifiedvehicles distributed by BMW of North America,LLC (BMW
It is strongly recommended that any replacementparts used for maintenance, repair orreplacement of emission control systems begenuine BMW Service Part
GeneralThe warranty gives you specific legal rights, andyou may also have other rights which vary fromstate to state.THE DURATION OF ANY IMPLIEDWARRAN
California Emission Warranty Parts ListThe following components are covered for defects by the California Emission Control System LimitedWarranty for
Models: X3 xDrive28i X3xDrive35iX5 xDrive35iX6 xDrive35iX5 xDrive50iX6 xDrive50iX5xDrive35dCoverage: 8 Years100,000 miles7 Years70,000 miles7 Years70,
Models: X3 xDrive28i X3xDrive35iX5 xDrive35iX6 xDrive35iX5 xDrive50iX6 xDrive50iX5xDrive35dCoverage: 8 Years100,000 miles7 Years70,000 miles7 Years70,
Models: X3 xDrive28i X3xDrive35iX5 xDrive35iX6 xDrive35iX5 xDrive50iX6 xDrive50iX5xDrive35dCoverage: 8 Years100,000 miles7 Years70,000 miles7 Years70,
NoticeThe “National Traffic and Motor Vehicle SafetyAct of 1966” requires manufacturers to be in aposition to contact vehicle owners when acorrection
Customer Assistance Information ... 14Customer Assistance – Notification ...15BBB Au
Notes:36
Notes:37
Notes:38
Owner/Driver Information:Name _____________________________________________________________________Address _______________________________________
Information Change CardPlease print new owner or update your customer informationFor immediate updates please contact the BMW Customer Relations Cente
BMW of North America, LLCP. O. Box 1227Westwood, NJ 07675-9868Attn: Customer SatisfactionNO POSTAGENECESSARYIF MAILED INTHEUNITED STATESBUSINESS REPLY
© 2011 BMW of North America, LLCWoodcliff Lake, New Jersey 07677The BMW name, model names and logo are registered trademarks.Printed in U.S.A. 12/11SD
2012 X3, X5 and X6 Models covered in this BookletX3 xDrive28iX3 xDrive35iX5 xDrive35iX5 xDrive35dX5 xDrive50iX6 xDrive35iX6 xDrive50iBMW Ultimate Serv
䉯 If gasoline, B10 or higher biodiesel, or anyother improper fuel (i.e., low-sulfur diesel) ispumped into your diesel vehicle: at the firstnotion of t
䉯The X5 xDrive35d is equipped with SelectiveCatalyst Reduction (SCR) technology. DieselExhaust Fluid (DEF) is injected into the exhaustsystem to help
䉯 Damage which results from negligence,improper operation of the vehicle, wear andtear or deterioration due to driving habits orconditions, improper r
Condition Based Service (CBS)CBS is a further development of the ServiceInterval Indicator System. Sensors andsophisticated algorithms take even more
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