BMW 320i Technical Information PDF herunterladen (Seite 17)

Car Rental Discounts

Discounts are available from several car rental

companies. Benefits may vary with each

company and location, and are subject to change

without notice.

Simply use the following information to receive

your discount:

Avis姞:

Discount Code: B769775

1 800 331-1212

Budget姞:

Discount Code: T464331

1 800 527-0700

Enterprise姞:

Discount Code: NA24109

1 800 RENT-A-CAR

Hertz姞:

Discount Code: CDP#1646338

1 888 204-0234

Exclusions

Specifically excluded from coverage are:

䉯 Fines, taxes, or impound towing fees caused

by a violation of local or state law.

䉯 Expenses related to extreme adverse weather

conditions, including, but not limited to, floods,

hurricanes and tornadoes (removal from water,

snow, ice, etc.).

䉯 Expenses for the removal of snow tires and

mounting or removal of snow chains.

Customer Assistance Information

Your satisfaction with our product and the

services provided by authorized BMW centers is

of great importance to us. We take pride in our

product, as does the BMW center who services

it. If you should ever have a question regarding

your BMW center’s service or your BMW’s

performance, we recommend that you contact

your authorized BMW center.

When contacting an authorized BMW center, we

suggest that, depending upon the nature of your

contact, you discuss it with either the Sales,

Service, or Parts Manager.

As all matters are resolved at the BMW center

level, it is important that they be given the

opportunity to provide a solution. Should you feel

that you were not provided with the proper

response, we urge you to contact the General

Manager or BMW Center Operator.

Despite the best intentions of all parties, a

misunderstanding may occur between you and

your BMW center. Should this occur and you

require further assistance, please contact the

BMW NA Customer Relations and Services

Department at:

Telephone: 1 800 831-1117

Email: [email protected]

Website: www.bmwusa.com

When contacting us, we ask that you provide the

following information:

䉯 Your name, address and telephone number

䉯 Vehicle Identification Number (last seven

digits)

䉯 Vehicle delivery date

䉯 Vehicle mileage

䉯 Selling BMW center’s name

䉯 Servicing BMW center’s name

䉯 Description of the problem

A BMW NA Customer Relations and Services

Representative will carefully review all the facts

involved and let you know what further action will

be taken in conjunction with your BMW center.

Please remember: the first step in resolving a

complaint is to contact the authorized BMW

center that performed the work on your vehicle.

They have the necessary equipment and the

personnel to achieve this goal.

We are confident that every effort will be made to

ensure your satisfaction.

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