BMW 320i Technical Information PDF herunterladen (Seite 15)

The vehicle itself is covered when driven by any

authorized driver.

Protection:

New BMWs — Protection is provided for

4 years/unlimited miles. NOTE: This does not

affect warranty coverage which remains at

4 years/50,000 miles.

Certified Pre-Owned BMWs — 6 years/unlimited

miles from the original in-service date.

Getting Started

For your convenience, a decal showing Roadside

Assistance information has been affixed on the

driver’s side of the windshield and in the rear

compartment area.

Calling For Assistance

The toll-free BMW Roadside Assistance number

(1 800 332-4269) is answered by a BMW

Roadside Assistance service representative. In

order for you to receive quick and reliable

services, it is essential that you provide detailed

and accurate information to the service

representative.

Be prepared to give:

䉯 Your name.

䉯 Your complete Vehicle Identification Number

(found on your vehicle registration, or on the

bottom driver’s side of your windshield).

䉯 Model description of your vehicle.

䉯 License plate number of your vehicle.

䉯 Vehicle location (including nearby crossroads/

intersections, highway mile markers, street

numbers, landmarks, etc.)

䉯 Location you are calling from (including a

telephone number where you can be reached).

If you are calling from a public phone, wait

there for the return call. Do not leave this

location without informing the Roadside

Assistance service representative.

䉯 A description of your vehicle’s problem.

Specific and accurate information will enable

the Roadside Assistance service

representative to provide the proper help.

NOTE: If you are using the free BMW Roadside

Assistance Smartphone app, the information

above is not required.

Emergency Valet Service. Should there be a

need beyond BMW Roadside Assistance,

Emergency Valet service will provide a personal

assistant who will help in every way to get you to

your final destination. Emergency Valet service

will help you locate a rental car or taxi agency,

hotel or even help procure airline reservations. In

the event of an emergency, this service will assist

you in getting information out to the proper party,

whether it is business or personal. If we are

unable to contact one of your party, the message

relay service will document the information, and

will make reasonable efforts to deliver the

message to the message recipient.

Personal Trip Routing. Leave the planning to

us. Simply give one of our Roadside Assistance

service representatives a call, and we will provide

you with a detailed, easy to read, computerized

trip itinerary and companion map package.

Please allow up to two weeks to process your

request.

Services

From the information you provide, the BMW

Roadside Assistance service representative will

determine the type of help required.

Dispatch Service

A service provider will be dispatched to the site

of your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such as

flat tires, dead batteries, and out of fuel

conditions is provided up to a maximum of

$100.00 per incident by BMW Roadside

Assistance.

The cost for parts and fuel, when used on-site,

are the responsibility of the owner/driver. The

New Vehicle Limited Warranty does not cover any

of the above on-site services.

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