BMW X5 3.0si Technical Information PDF herunterladen (Seite 31)

Towing Service

In the event of a mechanical breakdown nor-

mally covered under the New SAV Limited War-

ranty, your SAV will be transported (at no cost)

to the nearest authorized BMW SAV center. Your

SAV is also covered in the event of an accident

or collision.

If a breakdown occurs after normal business

hours, your SAV will be transported to a secure

location and transported to the nearest autho-

rized BMW SAV center on the next business

day.

If you request that the SAV be taken to a loca-

tion other than the nearest authorized BMW

SAV center, any additional expense will be your

responsibility.

However, you may request (at no cost) to be

taken to a different BMW SAV center as long as

it is within 50 additional miles of the “nearest”

BMW SAV center.

Towing requests for SAV disabled because of

casualty, fire, act of God, or violation of law (fed-

eral, state or local) are provided at the expense

of the owner/driver.

If it is necessary for you to have your SAV towed

through your own arrangements, you must

contact BMW Roadside Assistance for prior

authorization and instructions on claim pro-

cedures. All claims must be submitted within

sixty (60) days of the disablement or occur-

rence, accompanied by the original receipts.

Claims received after that time period may be

dishonored and are subject to the full discretion

of BMW Roadside Assistance. If BMW Roadside

Assistance is not contacted for “prior” authori-

zation, the maximum coverage for towing is

$100.00.

Sign-and-Drive

Typically, if you are within the terms of your war-

ranty, the services you receive under the BMW

Roadside Assistance program will not require

payment. In most cases, you will simply sign a

receipt from the provider of services.

Trip Interruption Benefits

Trip interruption benefits are provided for

mechanical breakdowns as follows:

䉯 Breakdowns that are warranty related, and;

䉯 Must occur in excess of 100 miles from the

driver’s residence, and;

䉯 Repairs cannot be completed during normal

business hours on the same day of

breakdown.

Reimbursements will be made for meals, lodg-

ing, car rentals, and alternate transportation to

bring the driver and the BMW SAV together

after the SAV has been repaired by an autho-

rized BMW SAV center. Original receipts must

accompany all reimbursement requests.

Trip interruption coverage is limited to $750.00

per incident, for maximum of five days per

incident.

Always contact BMW Roadside Assistance for

trip interruption benefits. They will assist in

making all the necessary arrangements.

Car Rental Discounts

Discounts are available from Hertz and Enter-

prise car rental companies. Benefits may vary

with each company and location, and are sub-

ject to change without notice.

Simply display your Roadside Assistance card

(showing the applicable Plan number) during

reservation and at the time of rental to secure

your discount.

Exclusions

Specifically excluded from coverage are:

䉯 Fines, taxes, or impound towing fees caused

by a violation of local or state law.

䉯 Expenses related to extreme adverse weather

conditions, including, but not limited to,

floods, hurricanes and tornadoes (removal

from water, snow, ice, etc.).

䉯 Expenses for the removal of snow tires, and

mounting or removal of snow chains.

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