Bmw Z4 Roadster 3.0i 2005 Bedienungsanleitung PDF herunterladen (Seite 30)

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From the information you provide, the BMW

Roadside Assistance service representative

will determine the type of help required.

Dispatch Service

A service provider will be dispatched to the

site of your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such

as flat tires, dead batteries, and out of fuel

conditions is provided up to a maximum of

$100.00 per incident by BMW Roadside

Assistance.

The cost for parts and fuel, when used on-site,

are the responsibility of the owner/driver. The

New Vehicle Limited Warranty does not cover

any of the above on-site services.

Lock-Out

For security purposes, the driver will need to

prove ownership by presenting proper

documentation, i.e., a valid drivers license,

registration, etc. Lock-out service will be

provided up to a maximum of $100.00 per

incident.

Towing Service

In the event of a mechanical breakdown

normally covered under the New Vehicle

Limited Warranty, your vehicle will be trans-

ported (at no cost) to the nearest authorized

BMW center. Your vehicle is also covered in the

event of an accident or collision.

If a breakdown occurs after normal business

hours, your vehicle will be transported to a

secure location and transported to the nearest

authorized BMW center on the next business

day.

If you request that the vehicle be taken to a

location other than the nearest authorized

BMW center, any additional expense will be

your responsibility.

However, you may request (at no cost) to be

taken to a different BMW center as long as it is

within 50 additional miles of the "nearest"

BMW center.

Towing requests for vehicles disabled

because of casualty, fire, act of God, or

violation of law (federal, state or local) are

accepted at the expense of the owner/driver.

If it is necessary for you to have your vehicle

towed through your own arrangements, you

must contact BMW Roadside Assistance for

prior authorization and instructions on claim

procedures. All claims must be submitted

within sixty (60) days of the disablement or

occurrence, accompanied by the original

receipts. Claims received after that time period

may not be honored and are subject to the full

discretion of BMW Roadside Assistance. If

BMW Roadside Assistance is not contacted for

"prior" authorization, the maximum coverage

for towing situations is $100.00.

Sign-and-Drive

In most instances, services provided under the

BMW Roadside Assistance Program do not

require immediate payment.

Usually, you will be able to sign a receipt, so

the provider of the service can be reimbursed

directly by BMW Roadside Assistance.

Parts, materials and fuel should be paid by

you directly to the provider of the services.

Auto Valet Service

Should there be a need beyond BMW

Roadside Assistance, Auto Valet will provide a

personal assistant who will help in every way

to get you to your final destination. Auto Valet

will help you locate a rental car or taxi agency,

hotel or even help procure airline reservations.

Services

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