BMW X5 Technical Information PDF herunterladen (Seite 28)

From

the information you provide, the BMW

Roadside Assistance service representative

will determine

the type of help required.

Dispatch Service

A service provider will be dispatched to the site

of your disabled SAV.

On-Site Assistance

On-site service for vehicle disablements such

as flat tires, dead batteries, and out of fuel con-

ditions is provided up to a maximum of $50.00

per incident by BMW Roadside Assistance.

The cost for parts and fuel, when used on-site,

are the responsibility of the owner/driver. The

New SAV Limited Warranty does not cover any

of the above on-site services.

Lock-Out

For security purposes, the driver will need to

prove ownership by presenting proper documen-

tation, i.e., a valid drivers license, registration,

etc. Lock-out service will be provided up to a

maximum of $100.00 per incident.

If it is necessary for you to have your SAV towed

through your own arrangements, you must

contact BMW Roadside Assistance for

prior authorization and instructions on

claim procedures.

All claims must be submit-

ted within sixty (60) days of the disablement or

occurrence, accompanied by the original re-

ceipts. Claims received after that time period

may not be honored and are subject to the full

discretion of BMW Roadside Assistance. If BMW

Roadside Assistance is not contacted for "prior"

authorization, the maximum coverage for tow-

ing situations is $50.00.

Sign-and-Drive

In most instances, services provided under the

BMW Roadside Assistance Program do not re-

quire immediate payment.

Usually, you will be able to sign a receipt, so the

provider of the service can be reimbursed di-

rectly by BMW Roadside Assistance.

Parts, materials and fuel should be paid by you

directly to the provider of the services.

Services

Towing Service

In the event of a mechanical breakdown nor-

mally covered under the New SAV Limited War-

ranty, your SAV will be transported (at no cost)

to the nearest authorized BMW SAV center. Your

SAV is also covered in the event of an accident

or collision.

If a breakdown occurs after normal business

hours, your SAV will be transported to a

secure location and transported to the near-

est authorized BMW SAV center on the next

business day.

If you request that the SAV be taken to a loca-

tion other than the nearest authorized BMW SAV

center, any additional expense will be your re-

sponsibility.

However, you may request (at no cost) to be

taken to a different authorized BMW SAV cen-

ter as long as it is within 50 additional miles of

the "nearest" authorized BMW SAV center.

Towing requests for SAV disabled because of

casualty, fire, act of God, or violation of law (fed-

eral, state or local) are accepted at the expense

of the owner/driver.

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