BMW M3 Coupe Technical Information PDF herunterladen (Seite 24)

BMW Roadside Assistance

The BMW Roadside Assistance Program

reflects BMW’s commitment to your

complete satisfaction with the BMW

ownership experience.

It is available for U.S. version BMWs in all

50 states, Canada, and Puerto Rico 24 hours a

day, 365 days a year.

It is a valuable benefit provided to you at no

additional cost. (Subject to certain limitations and

exclusions noted on page 22).

Services provided by a third-party business

partner.

The BMW Roadside Assistance Program is not a

warranty and does not affect your rights under

the New Vehicle Limited Warranty.

Owner’s Eligibility

You are covered if your vehicle is:

䉯 A new BMW automobile, distributed by

BMW NA, and purchased at an authorized

BMW center, OR;

䉯 A new BMW automobile, purchased under the

BMW NA European Delivery Plan, OR;

䉯 A new, U.S. version, BMW automobile

purchased under the Diplomatic or Military

Sales programs, operated in any of the

50 states, Canada and Puerto Rico.

The vehicle itself is covered when driven by any

authorized driver.

Protection:

New BMWs — Protection is provided for

4 years/unlimited miles. NOTE: This does not

affect warranty coverage which remains at

4 years/50,000 miles.

Certified Pre-Owned BMWs — 6 years/unlimited

miles from the original in-service date.

Getting Started

A Roadside Assistance card can be found inside

your vehicle portfolio. It contains the 24-hour

toll-free number for Roadside Assistance.

For your convenience, a decal which shows the

same information as the Roadside Assistance

card has been affixed to the tool kit cover on the

trunk lid.

Calling For Assistance

The toll-free BMW Roadside Assistance number

(1 800 332-4269) is answered by a BMW

Roadside Assistance service representative. In

order for you to receive quick and reliable

services, it is essential that you should provide

detailed and accurate information to the service

representative.

Be prepared to give:

䉯 Your name and address

䉯 Your complete Vehicle Identification Number

(found on your vehicle registration, or on the

bottom driver’s side of your windshield)

䉯 Model description of your vehicle

䉯 License plate number of your vehicle

䉯 Vehicle location (including nearby crossroads/

intersections, highway mile markers, street

numbers, landmarks, etc.)

䉯 Location you are calling from (including a

telephone number where you can be reached).

If you are calling from a public phone, wait

there for the return call. Do not leave this

location without informing the Roadside

Assistance service representative.

䉯 A description of your vehicle’s problem.

Specific and accurate information will enable

the Roadside Assistance service

representative to provide the proper help.

Emergency Valet service. Should there be a

need beyond BMW Roadside Assistance,

Emergency Valet service will provide a personal

assistant who will help in every way to get you to

your final destination. Emergency Valet service

will help you locate a rental car or taxi agency,

hotel or even help procure airline reservations. In

the event of an emergency, this service will assist

you in getting information out to the proper party,

whether it is business or personal. If we are

unable to contact one of your party, the message

relay service will document the information, and

will make reasonable efforts to deliver the

message to the message recipient.

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