BMW 328i Convertible Technical Information PDF herunterladen (Seite 33)

mileage, the approximate date and mileage

at the time any p roblem(s) were first brought

to the attention of BMW or one of our deal-

ers, and a statement of the relief you are

seeking.

5. BBB AUTO LINE staff may try to help

resolve your dispute through mediation. If

mediation is not successful, or if you do not

wish to participate in mediation, claims

within the programs jurisdiction may be pre-

sented to an arbitrator at an informal hear-

ing. The arbitrators decision should

ordinarily be issued within 40 days from the

time your complaint is filed; there may be a

delay of 7 days if you did not first contact

BMW about your problem, or a delay of up

to 30 days if the arbitrator requests an

inspection/report by an impartial technical

expert or further investigation and report by

BBB AUTO LINE.

6. You are required to use BBB AUTO LINE

before asserting in court any rights or reme-

dies conferred by California Civil Code Sec-

tion 1793.22. You are not required to use

BBB AUTO LINE before pursuing rights and

remedies under any other state or federal

law. You are also required to use BBB AUTO

LINE before exercising rights or seeking

remedies created by Title I of the Magnu-

son-Moss Warranty Act, 15 U.S.C. sec.

2301 et seq. If you choose to seek redress

by pursuing rights and remedies not created

by California Civil Code Section 1793.22 or

Title I of the Magnuson-Moss Warranty Act,

resort to BBB AUTO LINE is not required by

those statutes.

7. California Civil Code Section 1793.2(d)

requires that, if BMW or its representative is

unable to repair a new motor vehicle to con-

form to the vehicles applicable express war-

ranty after a reasonable number of attempts,

BMW may be required to replace or repur-

chase the vehicle. California Civil Code Sec-

tion 1793.22(b) creates a presumption that

BMW has had a reasonable number of

attempts to conform the vehicle to its appli-

cable express warranties if, within 18

months from delivery to the buyer or 18,000

miles on the vehicles odometer, whichever

occurs first, one or more of the following

occurs:

– The same nonconformity [a failure to con-

form to the written warranty that substan-

tially impairs the use, value or safety of the

vehicle] results in a condition that is likely

to cause death or serious bodily injury if

the vehicle is driven AND the nonconfor-

mity has been subject to repair two or more

times by BMW or its agents AND the buyer

or lessee has directly notified BMW of the

need for the repair of the nonconformity;

OR

– The same nonconformity has been subject

to repair 4 or more times by BMW or its

agents AND the buyer has notified BMW of

the need for the repair of the nonconfor-

mity; OR

– The vehicle is out of service by reason of

repair of nonconformities by BMW or its

agents for a cumulative total of more than

30 calendar days after delivery of the vehi-

cle to the buyer.

NOTICE TO BMW AS REQUIRED ABOVE

SHALL BE SENT TO THE FOLLOWING

ADDRESS:

BMW of North America, LLC

Customer Relations and Services

Department

P.O. Box 1227

Westwood, New Jersey 07675-1227

1 800 831-1117

8. The following remedies may be sought in

BBB AUTO LINE: repairs, reimbursement for

money paid to repair a vehicle or other

expenses incurred as a result of a vehicle

nonconformity, repurchase or replacement

of your vehicle and compensation for dam-

ages and remedies available under BMWs

written warranty or applicable law.

27

1 2 ... 28 29 30 31 32 33 34 35 36 37 38 ... 59 60

Kommentare zu diesen Handbüchern

Keine Kommentare