BMW Z8 Roadster Technical Information PDF herunterladen (Seite 30)

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The BMW Roadside Assistance Program re-

flects BMW’s commitment to your complete sat-

isfaction with the BMW ownership experience.

It is available for U.S. version BMWs in all 50

states, Canada, and Puerto Rico 24 hours a

day, 365 days a year.

It is a valuable benefit provided to you at no

additional cost. (Subject to certain limitations

and exclusions noted on pages 26-28 .)

Owner’s Eligibility

You are covered if your vehicle is:

– A new BMW automobile, distributed by BMW

NA, and purchased at an authorized BMW

center, OR;

– A new BMW automobile, purchased under

the BMW NA European Delivery Plan, OR;

– A new, U.S. version, BMW automobile pur-

chased under the Diplomatic or Military Sales

programs, operated in any of the 50 states,

Canada and Puerto Rico.

Coverage is provided for the vehicle itself, re-

gardless of the driver. Protection is concurrent

with the New Vehicle Limited Warranty.

Getting Started

A temporary Roadside Assistance Identification

Card can be found inside of your vehicle portfo-

lio. It contains the 24-hour toll-free number for

Roadside Assistance.

For your convenience a decal, showing the

same information as the ID card, has been af-

fixed to the tool kit cover on the trunk lid.

In a few weeks you will receive a permanent

BMW Roadside Assistance ID card by mail. The

date of purchase and the vehicle identification

number (VIN) are embossed on the card.

This card should be carried by the driver of your

BMW automobile.

Calling For Assistance

The toll-free BMW Roadside Assistance num-

ber is answered by a BMW Roadside Assistance

service representative. In order for you to re-

ceive quick and reliable services, it is essential

that you should provide detailed and accurate

information to the service representative.

Be prepared to give:

1. Your name and address.

2. Your complete Vehicle Identification Num-

ber (found on your vehicle registration or your

permanent BMW Roadside Assistance ID

card).

3. Model description of your vehicle.

4. Date of purchase.

5. License plate number of your vehicle.

6. Vehicle location (including nearby cross-

roads/intersections, highway mile markers,

street numbers, landmarks, etc.).

7. Location you are calling from (including a

telephone number where you can be

reached). If you are calling from a public

phone wait there for the return call. Do not

leave this location without informing the Road-

side Assistance service representative.

8. A description of your vehicle’s problem.

Specific and accurate information will en-

able the Roadside Assistance service rep-

resentative to provide the proper help.

BMW Roadside Assistance

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