BMW 323i Sedan Technical Information PDF herunterladen (Seite 29)

From

the information you provide, the BMW

Roadside Assistance service representative will

determine

the type of help required.

Dispatch Service

A service vehicle or a flatbed tow truck will be dis-

patched to the site of your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such as

flat tires, dead batteries, and out of fuel condi-

tions is provided up to a maximum of $50.00 per

incident by BMW Roadside Assistance.

The cost for parts and fuel, when used on-site,

are the responsibility of the owner/driver. The New

Vehicle Limited Warranty does not cover any of

the above on-site services.

Lock-Out

For security purposes, the driver will need to prove

ownership by presenting proper documentation,

i.e., a valid drivers license, registration, etc. Lock-

out service will be provided up to a maximum of

$100.00 per incident.

(60) days of the disablement or occurrence, ac-

companied by the original receipts. Claims re-

ceived after that time period may not be honored

and are subject to the full discretion of BMW Road-

side Assistance. If BMW Roadside Assistance is

not contacted for "prior" authorization, the maxi-

mum coverage for towing situations is $50.00.

Sign-and-Drive

In most instances, services provided under the

BMW Roadside Assistance Program do not re-

quire immediate payment.

Usually, you will be able to sign a receipt, so the

provider of the service can be reimbursed directly

by BMW Roadside Assistance.

Parts, materials and fuel should be paid by you

directly to the provider of the services.

Services

Towing Service

In the event of a mechanical breakdown normally

covered under the New Vehicle Limited Warranty,

your vehicle will be transported (at no cost) to the

nearest authorized BMW center. Your vehicle is

also covered in the event of an accident or colli-

sion.

If a breakdown occurs after normal business

hours, your vehicle will be transported to a

secure location and transported to the near-

est authorized BMW center on the next business

day.

If you request that the vehicle be taken to a loca-

tion other than the nearest authorized BMW center,

any additional expense will be your responsibility.

However, you may request (at no cost) to be taken

to a different BMW center as long as it is within 50

additional miles of the "nearest" BMW center.

Towing requests for vehicles disabled because of

casualty, fire, act of God, or violation of law (fed-

eral, state or local) are accepted at the expense

of the owner/driver.

If it is necessary for you to have your vehicle towed

through your own arrangements, you must con-

tact BMW Roadside Assistance for prior au-

thorization and instructions on claim proce-

dures.

All claims must be submitted within sixty

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