BMW X5 xDrive35d Technical Information PDF herunterladen (Seite 33)

Owner’s Eligibility

You are covered if your SAV is:

䉯 A new BMW SAV, distributed by BMW NA, and

purchased at an authorized BMW SAV center,

OR;

䉯 A new BMW SAV, purchased under the

BMW NA European Delivery Plan, OR;

䉯 A new, U.S. version, BMW SAV purchased

under the Diplomatic or Military Sales

programs, operated in any of the 50 states,

Canada and Puerto Rico.

Coverage is provided for the vehicle itself,

regardless of the driver.

Protection:

New BMWs — Protection is provided for

4 years/unlimited miles. NOTE: This does not

affect warranty coverage which remains at

4 years/50,000 miles.

Certified Pre-Owned BMWs — 6 years/unlimited

miles from the original in-service date.

Getting Started

A temporary Roadside Assistance card can be

found inside your vehicle portfolio. It contains the

24-hour toll-free number for Roadside

Assistance.

For your convenience a decal which shows the

same information as the Roadside Assistance

card, has been affixed to the bottom rim of the

rear hatch.

In a few weeks you will receive a permanent

Roadside Assistance card by mail. The original

in-service date and vehicle identification number

(VIN) are embossed on the card.

This card should be carried by the driver of your

BMW.

Calling For Assistance

The toll-free BMW Roadside Assistance number

(1 800 332-4269) is answered by a BMW

Roadside Assistance service representative. In

order for you to receive quick and reliable

services, it is essential that you provide detailed

and accurate information to the service

representative.

Be prepared to give:

䉯 Your name and address

䉯 Your complete SAV Identification Number

(found on your SAV registration, your

permanent Roadside Assistance card or on

the bottom drivers side of your windshield)

䉯 Model description of your vehicle

䉯 Original in-service date (located on your

Roadside Assistance card)

䉯 License plate number of your SAV

䉯 SAV location (including nearby crossroads/

intersections, highway mile markers, street

numbers, landmarks, etc.)

䉯 Location you are calling from (including a

telephone number where you can be reached).

If you are calling from a public phone wait there

for the return call. Do not leave this location

without informing the Roadside Assistance

service representative.

䉯 A description of your SAV’s problem. Specific

and accurate information will enable the

Roadside Assistance service representative to

provide the proper help.

Emergency Valet Service. Should there be a

need beyond BMW Roadside Assistance,

Emergency Valet will provide a personal assistant

who will help in every way to get you to your final

destination. Emergency Valet will help you locate

a rental car or taxi agency, hotel or even help

procure airline reservations. In the event of an

emergency, this service will assist you in getting

information out to the proper party whether it is

business or personal. If we are unable to contact

one of your party, the message relay service will

document the information, and will make

reasonable efforts to deliver the message to the

message recipient.

Personal Trip Routing. Leave the planning to

us. Simply give one of our Roadside Assistance

service representatives a call, and we will provide

you with detailed, easy to read, computerized trip

itinerary and companion map package. Please

allow two weeks to process your request.

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