BMW 325Ci Convertible Technical Information PDF herunterladen (Seite 31)

From the information you provide, the BMW

Roadside Assistance service representative

will determine the type of help required.

Dispatch Service

A service provider will be dispatched to the

site of your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such

as flat tires, dead batteries, and out of fuel

conditions is provided up to a maximum of

$100.00 per incident by BMW Roadside

Assistance.

The cost for parts and fuel, when used on-site,

are the responsibility of the owner/driver. The

New Vehicle Limited Warranty does not cover

any of the above on-site services.

Lock-Out

For security purposes, the driver will need to

prove ownership by presenting proper docu-

mentation, i.e., a valid drivers license, registra-

tion, etc. Lock-out service will be provided up to

a maximum of $100.00 per incident.

Towing Service

In the event of a mechanical breakdown

normally covered under the New Vehicle Limited

Warranty, your vehicle will be transported (at no

cost) to the nearest authorized BMW center. Your

vehicle is also covered in the event of an

accident or collision.

If a breakdown occurs after normal business

hours, your vehicle will be transported to a

secure location and transported to the

nearest authorized BMW center on the next

business day.

If you request that the vehicle be taken to a

location other than the nearest authorized BMW

center, any additional expense will be your

responsibility.

However, you may request (at no cost) to be

taken to a different BMW center as long as it is

within 50 additional miles of the "nearest" BMW

center.

Towing requests for vehicles disabled because

of casualty, fire, act of God, or violation of law

(federal, state or local) are accepted at the

expense of the owner/driver.

If it is necessary for you to have your vehicle

towed through your own arrangements, you

must contact BMW Roadside Assistance for

prior authorization and instructions on claim

procedures. All claims must be submitted

within sixty (60) days of the disablement or

occurrence, accompanied by the original

receipts. Claims received after that time period

may not be honored and are subject to the full

discretion of BMW Roadside Assistance. If

BMW Roadside Assistance is not contacted for

"prior" authorization, the maximum coverage for

towing situations is $100.00.

Sign-and-Drive

In most instances, services provided under the

BMW Roadside Assistance Program do not

require immediate payment.

Usually, you will be able to sign a receipt, so the

provider of the service can be reimbursed

directly by BMW Roadside Assistance.

Parts, materials and fuel should be paid by you

directly to the provider of the services.

Trip Interruption Benefits

Trip interruption benefits are provided for

mechanical breakdowns as follows:

– Breakdowns that are warranty related, and;

Services

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